Privacy Policy

Effective date: September 3, 2026

Ankang Massage ("Ankang Massage," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit ankangmassage.com, create an account, book an appointment, purchase products or gift cards, subscribe to communications, or otherwise interact with us online.

This Privacy Policy applies to our website and related online services. It does not apply to third-party websites or services that have their own privacy policies.

1. INFORMATION WE COLLECT

Information you provide to us

Depending on how you use the website, we may collect:

• Contact information, such as your name, email address, telephone number, and mailing or billing address.

• Account information, such as your email address, login credentials, profile information, booking history, and order history. Passwords are handled by the website platform and are not visible to us in readable form.

• Appointment information, such as the requested location, service, date, time, therapist preference, and notes you choose to provide.

• Transaction information, such as the products or gift cards purchased, purchase amount, billing details, and transaction status.

• Communications, including questions, feedback, appointment requests, and other messages you send to us.

• Marketing preferences, including your email-subscription status.

Payment information is processed by our payment-service providers. We generally do not receive or store your complete payment-card number or card security code.

Please do not submit sensitive medical information through a general website form or account unless it is specifically requested and reasonably necessary for your appointment. Information you provide directly to a massage therapist in person may be handled separately from this website.

Information collected automatically

When you visit the website, we and our service providers may automatically collect information such as:

• Your Internet Protocol (IP) address.

• Browser, device, and operating-system information.

• Pages viewed, links selected, referring pages, and approximate visit times.

• General geographic information inferred from an IP address.

• Cookie identifiers and information about how you interact with the website.

We use cookies and similar technologies to operate the website, remember preferences, support accounts and shopping functions, understand website traffic, maintain security, and improve the website.

2. HOW WE USE INFORMATION

We may use personal information to:

• Provide, schedule, manage, and confirm appointments.

• Create and administer customer accounts.

• Process purchases, orders, payments, refunds, and gift cards.

• Communicate with you about appointments, transactions, questions, or customer service.

• Send promotional emails when you have requested or consented to them.

• Personalize, maintain, analyze, and improve the website and our services.

• Detect fraud, misuse, security incidents, and technical problems.

• Maintain business, accounting, tax, and transaction records.

• Comply with legal obligations and protect our rights, customers, employees, and others.

3. COOKIES AND ANALYTICS

The website uses cookies and related technologies. Some cookies are necessary for features such as account access, bookings, shopping, and security. Other cookies may help measure website traffic and improve the visitor experience.

Where the website provides cookie controls, you can use them to manage nonessential cookies. You can also adjust your browser settings to block or delete cookies, although doing so may prevent some website features from working correctly.

We do not respond to every browser "Do Not Track" signal because there is not a single universally accepted standard for such signals. Where required by applicable law and supported by our website platform, we will honor recognized opt-out preference signals.

4. HOW WE DISCLOSE INFORMATION

We may disclose personal information to:

• Website, hosting, account, scheduling, ecommerce, analytics, communications, and technical-service providers, including GoDaddy.

• Payment and gift-card providers, including Clover, and any other provider used to process a transaction.

• Professional advisers, such as accountants, attorneys, insurers, and consultants, when reasonably necessary.

• Government authorities, courts, regulators, or other parties when required by law or reasonably necessary to protect rights, safety, and security.

• A buyer, successor, or other party involved in a proposed or completed merger, acquisition, financing, reorganization, or sale of business assets.

These providers may collect information directly from you and process it under their own privacy notices as well as under agreements with us.

We do not sell personal information for money. However, certain uses of analytics or advertising technologies may be treated as a "sale," "sharing," or targeted advertising under some state privacy laws. Where required, you may use the website's cookie controls or contact us to exercise an applicable opt-out right.

5. EMAIL COMMUNICATIONS

If you subscribe to promotional email, we may send information about specials, sales, events, and services. You can unsubscribe by using the link in a promotional message or by contacting us. We may still send non-promotional communications that are necessary for appointments, purchases, accounts, or customer service.

6. THIRD-PARTY WEBSITES AND SERVICES

Our website may link to services operated by other companies, including Clover. A third party's collection and use of information is governed by that party's privacy policy, not this Privacy Policy. We encourage you to review the privacy notice of any third-party service before providing information.

7. DATA RETENTION

We retain personal information for as long as reasonably necessary to provide services, maintain accounts and business records, complete transactions, resolve disputes, enforce agreements, and satisfy legal, tax, accounting, insurance, and security requirements. Retention periods vary according to the type of information and the reason it was collected.

8. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, network, storage system, or method of transmission is completely secure, and we cannot guarantee absolute security.

9. YOUR CHOICES AND PRIVACY RIGHTS

You may be able to review or update certain account information by signing in to your account. You may unsubscribe from promotional email using the unsubscribe link in the message. You may also use available cookie controls or browser settings to manage cookies.

Depending on where you live and subject to applicable exceptions, you may have rights to request access to, correction of, or deletion of personal information; obtain a copy of certain information; or opt out of certain disclosures or targeted advertising. To submit a request, contact us using the information below. We may need to verify your identity before completing a request. We will not unlawfully discriminate against you for exercising an applicable privacy right.

10. CHILDREN'S PRIVACY

Our website and services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information through the website, please contact us so that we can review and, where appropriate, delete it.

11. UNITED STATES PROCESSING

Ankang Massage operates in Massachusetts, and information may be processed and stored in the United States. If you access the website from another country, its data-protection laws may differ from those in your country.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. We will post the revised policy on this page and change the effective date when an update is made. Your continued use of the website after an update is subject to the revised policy.

13. CONTACT US

For questions or privacy requests, contact:

Ankang Massage

Attn: Privacy

380 Chief Justice Cushing Highway

Cohasset, MA 02025

or

Ankang Massage

Attn: Privacy

100 Station Street

Hingham, MA 02043

Telephone: 617-380-8829

Website: https://ankangmassage.com